I really enjoyed my salesperson, Gabriel. Didnt really care for the sales manager, Luis, 1 bit. He gave off sleezy con artist vibes more than anyrhing. Overall I'm very pleased that I got a new Elanta Hybrid.

I recently purchased a 2025 Hyundai Elantra Limited at Brandon Hyundai, and my experience was amazing from start to finish. The customer service was excellent from our initial encounter through the entire purchasing process, including the final paperwork and signing stage. Brandon Success and Blake Perry were both outstanding to work with. Although the vehicle purchased was not the vehicle I initially went in for, Brandon worked extremely hard to get me into the vehicle I wanted and made the entire experience pleasurable! His professionalism, communication, and dedication to customer satisfaction was exceptional. We truly appreciated the level of care and ... Read More

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Google - Jun 3, 2026

I recently purchased a 2025 Hyundai Elantra Limited at Brandon Hyundai, and my experience was amazing from start to finish. The customer service was excellent from our initial encounter through the entire purchasing process, including the final paperwork and signing stage. Brandon Success and Blake Perry were both outstanding to work with. Although the vehicle purchased was not the vehicle I initially went in for, Brandon worked extremely hard to get me into the vehicle I wanted and made the entire experience pleasurable! His professionalism, communication, and dedication to customer satisfaction was exceptional. We truly appreciated the level of care and attention we received throughout the process. If you're looking for a dealership that provides excellent customer service and a seamless car-buying experience, I highly recommend Brandon Hyundai.

Rocio Cespedes provided quality service. She took her time, was patient, and very informative regarding buying options. I’m very pleased that I got to work with her in buying my new car

Unfortunately the folks working at this dealership are not true to their word and are withholding $7,000 that they owe me and promised to refund me. Late last year I purchased a 2026 Toyota Tucson from this dealership. I decided at time of purchase to do a limited warranty, though I did not have to, but the salesman, Robert Leach who I worked with was really pushing for it. Within the week I changed my mind, did all the necessary paperwork to reverse the decision, and was promised a refund by the Financial Services Director. I have reached out to the company ... Read More

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DealerRater - Jun 2, 2026

Unfortunately the folks working at this dealership are not true to their word and are withholding $7,000 that they owe me and promised to refund me. Late last year I purchased a 2026 Toyota Tucson from this dealership. I decided at time of purchase to do a limited warranty, though I did not have to, but the salesman, Robert Leach who I worked with was really pushing for it. Within the week I changed my mind, did all the necessary paperwork to reverse the decision, and was promised a refund by the Financial Services Director. I have reached out to the company who does their warranties, they have refunded the money to Brandon Hyundai but Brandon Hyundai has failed to refund the money as promised, despite multiple attempts to contact someone to discuss this. Unfortunately what was a great experience has now turned into a severe problem.

Read at DealerRater

First & foremost, I want to give the biggest shout out to Moe! He has got to be one of the most personable, polite & honest person I’ve had the experience to meet! He is someone that I would call family at this point. On target & willing to work with anyone. My friend went to him & he did the same for her. I recommend Brandon Hyundai, and just to add, from Moe all the way down the line, office manager, service manager, insurance, to finance, to detailing, exceptional! My Palisade is something I never thought I could ... Read More

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Google - Jun 2, 2026

First & foremost, I want to give the biggest shout out to Moe! He has got to be one of the most personable, polite & honest person I’ve had the experience to meet! He is someone that I would call family at this point. On target & willing to work with anyone. My friend went to him & he did the same for her. I recommend Brandon Hyundai, and just to add, from Moe all the way down the line, office manager, service manager, insurance, to finance, to detailing, exceptional! My Palisade is something I never thought I could afford, but they all, as a collaborative, made the effort to make for us, so we say Thank You!

If you’re shopping for a car, definitely go see Will Fletcher. Super easy to work with, honest, and genuinely helpful the whole way through. He made the process simple and stress-free, and never once felt pushy or salesy. Great guy with great customer service. Highly recommend.

If you’re looking to buy a car, ask for Will Fletcher. Seriously some of the best customer service I’ve ever experienced. He’s honest, professional, patient, and actually cares about helping people instead of just making a sale. Will completely changes the stereotype of the “slimy car salesman.” He was upfront the entire process, answered every question honestly, and made everything smooth and stress free. You can tell he’s a genuine man of God who treats people with respect and integrity. World-class customer service from start to finish. Highly recommend buying from him.

Krystle was absolutely amazing! From the moment I walked in, she was friendly, professional, and really took the time to understand what I was looking for. She made the whole experience smooth and stress-free, and her positive energy honestly made my day better. You can tell she genuinely cares about her customers. I highly recommend asking for Krystle if you want top-tier service!

Krystle Mendez was the only reason I purchased a vehicle from this dealership for my family. From start to finish, she was professional, knowledgeable, honest, and genuinely cared about making sure we found the right vehicle for our needs. She made the entire process smooth and stress-free, answered all of our questions, and went above and beyond to ensure we felt comfortable every step of the way. In an industry where great customer service can be hard to find, Krystle truly stands out. If you’re considering purchasing a vehicle, I highly recommend asking for Krystle Mendez. She has earned ... Read More

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Google - Jun 1, 2026

Krystle Mendez was the only reason I purchased a vehicle from this dealership for my family. From start to finish, she was professional, knowledgeable, honest, and genuinely cared about making sure we found the right vehicle for our needs. She made the entire process smooth and stress-free, answered all of our questions, and went above and beyond to ensure we felt comfortable every step of the way. In an industry where great customer service can be hard to find, Krystle truly stands out. If you’re considering purchasing a vehicle, I highly recommend asking for Krystle Mendez. She has earned my trust and business, and I wouldn’t hesitate to work with her again in the future.

Let me start by saying I am a big Tommy Mikula fan. Car buying does not have to be painful or hard. Do your research, know the pricing, be realistic, and work with a great dealership. Krystal was a perfect salesperson; she was kind and patient. Tyler helped manage the process, listened to us, and didn't play any silly games. We were torn between what we wanted, a Palisade, and what we felt was the compromise, a Sonota. We had the opportunity to test drive both without any pressure. Krystal physically searched for inventory and took the time to ... Read More

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Google - Jun 1, 2026

Let me start by saying I am a big Tommy Mikula fan. Car buying does not have to be painful or hard. Do your research, know the pricing, be realistic, and work with a great dealership. Krystal was a perfect salesperson; she was kind and patient. Tyler helped manage the process, listened to us, and didn't play any silly games. We were torn between what we wanted, a Palisade, and what we felt was the compromise, a Sonota. We had the opportunity to test drive both without any pressure. Krystal physically searched for inventory and took the time to show us multiple vehicles at multiple price points, and, more importantly, she gave my wife and me the space to discuss each one. We really were not going to purchase on the day; it was a test drive and exploration visit, but honestly, after spending an hour with her. We wanted her to get our business. I firmly believe people do business with people they like. We reviewed all the numbers with Tyler in detail, and they fell within the range our research led us to believe we had a good deal. Tyler was transparent and upfront. The button-up and finance stage was handled by Don, Donald is his dad, and again, we got straight talk and transparency. He presented the upsell items and gave us time and space to consider them, and when we rejected most of them, he did not take it personally. We took one that made sense to us and had value, and extended the bumper-to-bumper warranty at a price similar to a plan offered by our insurance company. Thank you to everyone at Brandon Hyundai for making our experience so very different from the stories we all hear and read about.

I cannot thank Robert enough for making my experience at Brandon Hyundai such a positive one. Buying a car can be stressful, but he made everything smooth, quick, and enjoyable from start to finish. He was knowledgeable, respectful, and genuinely cared about helping me find the right vehicle that fit my needs and budget. What stood out the most was his honesty and the way he treated me like family rather than just another customer. If you are looking for someone who truly cares and works hard for you, ask for Robert at Brandon Hyundai. I highly recommend him and ... Read More

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Google - Jun 1, 2026

I cannot thank Robert enough for making my experience at Brandon Hyundai such a positive one. Buying a car can be stressful, but he made everything smooth, quick, and enjoyable from start to finish. He was knowledgeable, respectful, and genuinely cared about helping me find the right vehicle that fit my needs and budget. What stood out the most was his honesty and the way he treated me like family rather than just another customer. If you are looking for someone who truly cares and works hard for you, ask for Robert at Brandon Hyundai. I highly recommend him and will definitely be returning for future purchases.

I had an amazing experience with Robert at Brandon Hyundai. From the moment I walked in, he made the entire process easy, comfortable, and stress-free. He was patient, professional, and truly listened to what I wanted instead of trying to pressure me into something I didn’t need. His honesty and dedication really stood out, which is hard to find these days. Robert went above and beyond to make sure I was happy and understood everything throughout the process. I’m extremely thankful for his help and highly recommend anyone visiting Brandon Hyundai to ask for Robert. You will be ... Read More

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Google - Jun 1, 2026

I had an amazing experience with Robert at Brandon Hyundai. From the moment I walked in, he made the entire process easy, comfortable, and stress-free. He was patient, professional, and truly listened to what I wanted instead of trying to pressure me into something I didn’t need. His honesty and dedication really stood out, which is hard to find these days. Robert went above and beyond to make sure I was happy and understood everything throughout the process. I’m extremely thankful for his help and highly recommend anyone visiting Brandon Hyundai to ask for Robert. You will be in great hands!

I couldn’t express how amazing Robert was. After going to countless dealerships and finally coming to Brandon Hyundai, I finally got the car I wanted and was assisted by the best salesperson I’ve ever met. He was helpful, sincere, and honest, which is something you don’t see at dealerships very often. If you go to Brandon Hyundai, ask for Robert and he will get you right. I will definitely be coming back to purchase my son’s vehicle from him.

Briza just did an amazing job! Takes care of every single detail! Thanks for your attention

Thank you, Briza, for all your help with my vehicle purchase! You were friendly, knowledgeable, and made the experience smooth and enjoyable. I appreciate your dedication and outstanding customer service. Highly recommended!

Briza was absolutely amazing throughout the entire car-buying process. She was professional, patient, and took the time to answer all of my questions. She made everything easy and stress-free. I truly appreciate her help and excellent customer service. Highly recommend working with Briza!

I had a great experience with Christopher Mordan and Christopher Guzman. They were very nice and knowledgeable. They answered all my questions. I never felt pressured to buy a car and I left very happy with a new one!

(Translated by Google) Excellent service! Thanks to my saleswoman Briza, who was very efficient and helped me with everything to get my new vehicle. (Original) Excelente servicio,Gracias a mi vendedora briza que fue muy eficiente y me ayudo con todo para obtener mi nuevo vehículo

(Translated by Google) I want to recommend Briza for her excellent service and professionalism. From the very first moment, she was very kind, patient, and always willing to answer all my questions. She helped me find the best option for my needs and made the entire buying process easy and stress-free. In addition, her communication was excellent, and she was attentive to every detail until the vehicle was delivered. I would definitely recommend her to anyone looking to buy a car from someone honest, attentive, and committed to their customers. Thank you so much, Briza! 🚗✨ 100% recommended. (Original) Quiero recomendar a ... Read More

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Google - May 31, 2026

(Translated by Google) I want to recommend Briza for her excellent service and professionalism. From the very first moment, she was very kind, patient, and always willing to answer all my questions. She helped me find the best option for my needs and made the entire buying process easy and stress-free. In addition, her communication was excellent, and she was attentive to every detail until the vehicle was delivered. I would definitely recommend her to anyone looking to buy a car from someone honest, attentive, and committed to their customers. Thank you so much, Briza! 🚗✨ 100% recommended. (Original) Quiero recomendar a Briza por su excelente atención y profesionalismo. Desde el primer momento fue muy amable, paciente y siempre estuvo dispuesta a responder todas mis preguntas. Me ayudó a encontrar la mejor opción para mis necesidades y hizo que todo el proceso de compra fuera fácil y sin estrés. Además, su comunicación fue excelente y estuvo pendiente de cada detalle hasta la entrega del vehículo. Sin duda la recomiendo a cualquier persona que esté buscando comprar un carro con alguien honesto, atento y comprometido con sus clientes. ¡Muchas gracias, Briza! 🚗✨ 100% recomendada.

Thank you Omar Rodriguez and Benny Mosqueda for taking such good care of me and my son! We got an amazing deal, the value for my trade, and they went above and beyond to make sure everything was right with the Charger. Definitely recommend these guys if you’re looking for a vehicle!

Today I purchased my 2017 Toyota RAV4, and I would like to give a big thank you to Krystle Mendez! Thank you for all your help throughout the entire process. I know I asked a lot of questions, and I truly appreciate your patience, professionalism, honesty, and dedication. You made what could have been a stressful experience much easier and more enjoyable. I also felt very comfortable at the dealership. Everyone was welcoming, and they made me feel at home from the moment I arrived. If I ever need to buy another car, I will definitely look for you. I will ... Read More

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Google - May 30, 2026

Today I purchased my 2017 Toyota RAV4, and I would like to give a big thank you to Krystle Mendez! Thank you for all your help throughout the entire process. I know I asked a lot of questions, and I truly appreciate your patience, professionalism, honesty, and dedication. You made what could have been a stressful experience much easier and more enjoyable. I also felt very comfortable at the dealership. Everyone was welcoming, and they made me feel at home from the moment I arrived. If I ever need to buy another car, I will definitely look for you. I will also be happy to recommend you to my friends and family. Thank you again for everything! Confesora

Brandon was fast as the process will allow. The process was smooth and I’m pleased. Would recommend

He was very helpful fast courtesy

Mohammed worked harder to earn my business than I worked to earn the money I spent. Great service, smooth transaction, and no headaches. If you’re shopping for a car, go see him. You’re welcome.

Nasser Salim was awesome to deal with. This was my daughter’s first car and she enjoyed the experience for sure. We will be back!

Hyundai Brandon: excellent team, really a group of professionals that not just have the interest of sales you a car, they put the keys of a dream in your hands. Omar Rodriguez and “Tom”, we’re so thankful to you friends!!!!

Came in to have my vehicle serviced. I worked with Able who has assisted me with my vehicle for the last 5 yrs. He's amazing I love him and will forever choose to be assisted by him in the future. Instead of fixing my car I ended up buying a new car, I was assisted by Johnathan Pandoja sales consultant he super nice helped in every way he could possible. He brought me to Charles Whitehead VIP sales leader who listened to my situation and understood the assignment. Wasn't able to seal the deal that day. I came in ... Read More

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Google - May 29, 2026

Came in to have my vehicle serviced. I worked with Able who has assisted me with my vehicle for the last 5 yrs. He's amazing I love him and will forever choose to be assisted by him in the future. Instead of fixing my car I ended up buying a new car, I was assisted by Johnathan Pandoja sales consultant he super nice helped in every way he could possible. He brought me to Charles Whitehead VIP sales leader who listened to my situation and understood the assignment. Wasn't able to seal the deal that day. I came in the next day and Mr Whitehead paired me with Omar Rodriguez who was amazing. Very patient, understanding of my full situation. He listened to what I was looking for in a vehicle. He searched until he found the perfect fit for my family and I. Car has everything I want and need and then some. Thank you for your help Omar!!!! Mr. Mike Carmack finance manager was sooooooo helpful went above and beyond to get me approved he's definitely a character kept us well entertained the whole time until we got the answer we were looking for. Thank you all for a great first time experience in buying a new car I highly recommend if your looking to buy a New or Pre-owned car these are the gentlemen I would recommend coming in to speak with.

Great dealership, i worked with Omar and it was a great experience. He showed me all of my options and we negotiated a great price on a brand new vehicle. I will definitely be back when its time to get my daughter her car!

Went to Brandon Hyundai and worked with Blake Perry. I’m a young adult purchasing their first car and he took care of me as if I was his own daughter. Was honest and made sure I got my moneys worth but also made sure it was something I could afford. He took the time to explain things instead of just trying to get me to sign and get out the door. We weren’t just another commission for him. He was genuine and we ever need or want another, we will most certainly go back and request for Blake ... Read More

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Google - May 29, 2026

Went to Brandon Hyundai and worked with Blake Perry. I’m a young adult purchasing their first car and he took care of me as if I was his own daughter. Was honest and made sure I got my moneys worth but also made sure it was something I could afford. He took the time to explain things instead of just trying to get me to sign and get out the door. We weren’t just another commission for him. He was genuine and we ever need or want another, we will most certainly go back and request for Blake specifically. Would give 10 stars if I could.

They have exceeded my expectations from beginning to end. Thank you Krystle for your assistance. 😊

Omar Rodriguez did a great job providing a smooth experience during the whole process. He took his time to listen and answer my questions, without pushing the sale. I’ll definitely do business again with Brandon Hyundai!..

AB was the best! I had gone to Tesla, Infinity and was negotiating with Honda and Toyota and bought a Hyundai because I liked this experience the best.

Rocio was very helpful..She was knowledable and attentive to my specific auto needs. Her service was 10 out of 10. I will definitely buy from her again

Huge thanks to AB and Billy for the exceptional customer service! They were incredibly patient, kind, and knowledgeable throughout the entire process. They really took the time to help me find exactly what I wanted while making sure the payment stayed within a range I was comfortable with. Truly appreciate how easy and stress-free they made everything. Highly recommend working with them!

I recently had the pleasure of purchasing a brand new Hyundai Palisade from Brandon Parente at Brandon Hyundai, and I couldn't be happier with my experience! From the moment I stepped into the dealership, Brandon was incredibly welcoming and attentive. Initially, I was uncertain about whether I wanted to make the purchase, but Brandon's expertise and patience truly made a difference. He took the time to understand my needs and preferences, guiding me through the various options available until we found the perfect fit. His knowledge of the Palisade and its features was impressive, and he was able ... Read More

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Google - May 26, 2026

I recently had the pleasure of purchasing a brand new Hyundai Palisade from Brandon Parente at Brandon Hyundai, and I couldn't be happier with my experience! From the moment I stepped into the dealership, Brandon was incredibly welcoming and attentive. Initially, I was uncertain about whether I wanted to make the purchase, but Brandon's expertise and patience truly made a difference. He took the time to understand my needs and preferences, guiding me through the various options available until we found the perfect fit. His knowledge of the Palisade and its features was impressive, and he was able to answer all my questions with ease. Brandon’s dedication to ensuring I was comfortable with my decision was evident throughout the process. He went above and beyond to make sure I felt confident and informed, which made the experience enjoyable rather than overwhelming. I truly appreciate his commitment to customer satisfaction. Overall, I highly recommend Brandon Parente at Brandon Hyundai if you're in the market for a new vehicle. His professionalism, friendliness, and genuine desire to help his customers are unmatched. Thanks to Brandon, I am now the proud owner of a fantastic Hyundai Palisade that suits my needs perfectly!

BRANDON DID AMAZING

Brandon parente rocked me out of this world with this deal he got me!! Highly recommend

(Translated by Google) ⭐️⭐️⭐️⭐️⭐️ Excellent experience at Brandon Hyundai thanks to Rocío Céspedes. From the very first moment, she was very kind, professional, and patient. I never felt pressured, and she always showed me all the possible options to help me make the best decision. She definitely made the whole process easy and enjoyable. I recommend her 100%. Excellent customer service! (Original) ⭐️⭐️⭐️⭐️⭐️ Excelente experiencia en Brandon Hyundai gracias a Rocío Céspedes. Desde el primer momento fue muy amable, profesional y paciente. Nunca me sentí presionado y siempre me mostró todas las opciones posibles para ayudarme a tomar la ... Read More

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Google - May 26, 2026

(Translated by Google) ⭐️⭐️⭐️⭐️⭐️ Excellent experience at Brandon Hyundai thanks to Rocío Céspedes. From the very first moment, she was very kind, professional, and patient. I never felt pressured, and she always showed me all the possible options to help me make the best decision. She definitely made the whole process easy and enjoyable. I recommend her 100%. Excellent customer service! (Original) ⭐️⭐️⭐️⭐️⭐️ Excelente experiencia en Brandon Hyundai gracias a Rocío Céspedes. Desde el primer momento fue muy amable, profesional y paciente. Nunca me sentí presionado y siempre me mostró todas las opciones posibles para ayudarme a tomar la mejor decisión. Definitivamente hizo que todo el proceso fuera fácil y agradable. La recomiendo al 100%. ¡Excelente atención al cliente!

Brandon Parente did an excellent job from start to finish, we love our new Sonota and couldnt be happier about working with him.

Had a great experience at Brandon Hyundai! Briza did a great job helping me through the process.

We had a very pleasant experience with our salesperson, Niikki. It's nice to not be pushed and pressured into a purchase. God bless you miss Nikki.

Nikki is so nice. She has been extremely helpful and friendly. She has made the process easy and painless. Thanks, Nikki!

Nasser gave us excellent customer service. Very great personality. Definitely recommend coming to him.

Nasser is the best!! Come see him ASAP!!

I had a great experience working with AB at Hyundai Brandon. He was helpful, patient, and knowledgeable. He took the time to answer all of my questions, explained everything clearly, and made the car buying experience smooth and stress-free. I highly recommend asking for him if you’re looking for a new vehicle!

Mohammed was great to work with, very friendly and knowledgeable. A+++!

Mohammed was fantastic! Highly recommend!

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and explains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. ... Read More

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Yelp - May 22, 2026

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and explains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

I wanted to write an honestly review on Mohammed D, a salesman who I would recommend highly for your next vehicle. He is very kind, caring, and honest person. He is always available if you need him and I like to think he is a friend at this dealership and beyond. I would recommend using Mohammed if you looking for a smooth and non stressful purchasing process! 😊

after I been looking at this vehicle online for some time came down and saw Muhammad a gentleman and a scholar. He got me fixed up fast. if you’re in the market for a new car or a used car, make sure you come and see Mohammed

The service was great and everything was handled professionally and quickly

Diaz helped us when we got a car and he is fantastic. The process from beginning to end was very smooth and fast. Great service and great people.

Metin was very accommodating and helpful when coming to helping me pick out my new car!!

This dealership is really wonderful with serving their customers. Omar Rodriguez is one of the best sales professionals I have ever been blessed to deal with, transaction was very smooth and they did their best to get me the best! Would absolutely recommend.

Overall it was a good experience. Our sales guy Denis was knowledgeable and took the time to show all of the features of the car we chose. Definitely would buy from this dealership again.

Brandon helped us get approved quickly and had a great experience 1st time shopping for a car

(Translated by Google) OMG, I'm in love with my Santa Fe Hybrid! Thanks first and foremost to God and to all the staff at this dealership, starting with Omar, the super friendly salesman, José, who's super friendly and responsible, and the manager, who really does a fantastic job... definitely top-notch service there. Even the maintenance lady is so sweet and friendly. Thank you ❤️ (Original) Omg estoy in love con mi Santa Fe Híbrida, gracias primeramente a Dios y a todo el personal de este deleer, empezando por Omar el vendedor super amable, José super amable responsable y ... Read More

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Google - May 17, 2026

(Translated by Google) OMG, I'm in love with my Santa Fe Hybrid! Thanks first and foremost to God and to all the staff at this dealership, starting with Omar, the super friendly salesman, José, who's super friendly and responsible, and the manager, who really does a fantastic job... definitely top-notch service there. Even the maintenance lady is so sweet and friendly. Thank you ❤️ (Original) Omg estoy in love con mi Santa Fe Híbrida, gracias primeramente a Dios y a todo el personal de este deleer, empezando por Omar el vendedor super amable, José super amable responsable y el gerente de verdad q brego suuuuupppeerrr... definitivamente un servicio de alta calidad allí hasta la señora de mantenimiento es una chuleria o sea bn amable. Gracias ❤️

Will was the best rep EVER! He said a nice prayer while test driving that I will get the car. He was very helpful! When you come ask for Will!

(Translated by Google) I'm so happy with the service from Rocio Cespedez; she helped me get the car of my dreams when it seemed impossible! I recommend her 100%! (Original) Me siento contento por la atención de Rocio Cespedez, ella me ayudo a conseguir el carro de mis sueños cuando parecio impossible! La recomiendo 100 💯

Nicki Nicki Nicki is all I can say!!! I just want to thank Nicki for being such an amazing car sales person. Your patience, kindness, and willingness to answer every question made the entire experience so much easier and stress-free. You truly went above and beyond, and I appreciate all of your help more than you know. Thank you again for your outstanding customer service and the way you handled every thing! I also want to thank the finance person and I’m soo upset I forgot his name but he went beyond with helping me and my father and ... Read More

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Google - May 13, 2026

Nicki Nicki Nicki is all I can say!!! I just want to thank Nicki for being such an amazing car sales person. Your patience, kindness, and willingness to answer every question made the entire experience so much easier and stress-free. You truly went above and beyond, and I appreciate all of your help more than you know. Thank you again for your outstanding customer service and the way you handled every thing! I also want to thank the finance person and I’m soo upset I forgot his name but he went beyond with helping me and my father and had soo much patience and sweet things to say even when my father patience was running out.

I have to say that the service provided by Anthony Diaz and Einar was a 10 out of 10. The reasons: From the very beginning, Anthony was always clear; he explained everything and showed us the actual car options available, always prioritizing our budget. As for Einar, he was also consistently clear, and his answers to our questions were concise and to the point. I must say that they make for a team of great warmth, rapport, and professionalism. Thank you both very much! 👏🏽

Sal is fantastic. My vehicle service was an odyssey spanning more than five months (I fell victim to a drive battery failure). He kept me informed along the way. He was always responsive and went above and beyond at every opportunity to provide the best possible service experience. Brandon Hyundai’s service team is the best I’ve worked with over the years, and Sal is a standout on an already great team. Thank you for everything!

(Translated by Google) My advisor was Briza Tellez. She provided excellent service; she's a kind, attentive person throughout the entire process. She was clear and very good at her job. I highly recommend her. (Original) Mi asesora fue briza tellez una atención excelente calidad de persona amable atenta en todo el proceso fue clara muy buena en su trabajo recomendada al mil por ciento

They sold us a decent car and a decent price. But they didn’t clean the car, there is dog hair everywhere from the previous owner. There are large chips in the protective coating and paint in the back, scratches throughout the car and outside. Plastic pieces that line where the seat meets the floor are popped off. We didn’t notice that until after detailing the car and they were in the trunk like they were hiding them. They took very little money off while saying they were working with us as best as they could. They were kind ... Read More

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Google - May 11, 2026

They sold us a decent car and a decent price. But they didn’t clean the car, there is dog hair everywhere from the previous owner. There are large chips in the protective coating and paint in the back, scratches throughout the car and outside. Plastic pieces that line where the seat meets the floor are popped off. We didn’t notice that until after detailing the car and they were in the trunk like they were hiding them. They took very little money off while saying they were working with us as best as they could. They were kind of pushy into the sale even when we were trying to make sure everything was within our budget including insurance they still kept pushing the papers to sign and saying we could worry about that later or tomorrow.

Lesley distinguishes herself through professional integrity and an unwavering commitment to client satisfaction. By providing a transparent, low-pressure environment and expert service, the staff ensures a seamless and sophisticated automotive experience. Their dedication to honest pricing and technical excellence sets a commendable standard for retail quality in the region.

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Just a bunch of liars and scam artists. Pulling your credit report is like crack to these fiends

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I visited Brandon Hyundai to view a 2020 Toyota 4Runner Venture on Saturday, March 7th 2026, and my experience was a nightmare of safety negligence and professional misconduct. 1. Safety Negligence: During the test drive, the vehicle shook significantly at 60 MPH. The dealer admitted they knew about the alignment issue but hadn’t fixed it in the 38 days they had it listed for sale because they “only test drive on the public road in front of the dealership” which has a 50 MPH speed limit, and the shaking only began at 60+ MPH. They eventually replaced two tires and performed an alignment to make it ... Read More

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DealerRater - Mar 11, 2026

I visited Brandon Hyundai to view a 2020 Toyota 4Runner Venture on Saturday, March 7th 2026, and my experience was a nightmare of safety negligence and professional misconduct. 1. Safety Negligence: During the test drive, the vehicle shook significantly at 60 MPH. The dealer admitted they knew about the alignment issue but hadn’t fixed it in the 38 days they had it listed for sale because they “only test drive on the public road in front of the dealership” which has a 50 MPH speed limit, and the shaking only began at 60+ MPH. They eventually replaced two tires and performed an alignment to make it roadworthy, then attempted to raise the asking price by $1,200, charging the customer for their own safety negligence, because now the vehicle was “more valuable” than without the repairs. 2. Bad Faith & Breach of Trust: I made a fair offer of $37K once repairs were completed. When Valen pushed for more, I said if they can’t agree to my offer, that’s fine, it’s only business. I had mentioned to my sales rep, Stefano, that I had another quote to consider. Valen Tenney asked to see it, claiming he wanted to “show his boss the competition” to help get my price approved. Instead, he used that information to secretly call the other dealership to check if their vehicle had sold, using my private information against me. 3. Physical Intimidation of a Pregnant Woman: When my wife and I decided to leave, manager Valen Tenney ran into the parking lot and chased us to our car. He began taunting us, asking “What’s Plan B?” now that the other vehicle I had a quote for was sold just one day prior, and accused me of “sneaking off”. Valen treated me like a criminal rather than a customer. Valen then stood in close proximity to my pregnant wife, his face turned red, his hands were flailing, and his voice was raised and aggressive, to the point where I felt it necessary to physically place myself between them to ensure her safety. He gaslit us, twisted our words, and attacked my character simply because we refused to accept a predatory deal. Summary: This dealership sells unsafe vehicles, uses your private information against you, and employs managers who physically intimidate pregnant women in parking lots. Avoid at all costs. I attempted to contact Brandon Hyundai directly on multiple occasions before escalating this complaint and received no response. I want to be clear; Stefano Santini was a great salesman. I came home Friday afternoon, after my first test drive before the vehicle was fixed, and told my wife Stefano was the most genuine salesman I've encountered in my life and trusted him. All the negative experience I've mentioned above was from Valen Tenney.

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had a very frustrating and disappointing experience at this dealership. During the purchase process, a charge labeled “PPV” was added to the price of the vehicle without being clearly disclosed or properly explained. I only discovered it after carefully reviewing the paperwork. At no point did the salesperson or finance manager clearly explain what this charge was or that it was an optional add-on product. It appears this fee was simply slipped into the contract, which is extremely misleading and raises serious concerns about the dealership’s transparency and sales practices. When I brought this issue to their attention immediately, ... Read More

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DealerRater - Mar 10, 2026

had a very frustrating and disappointing experience at this dealership. During the purchase process, a charge labeled “PPV” was added to the price of the vehicle without being clearly disclosed or properly explained. I only discovered it after carefully reviewing the paperwork. At no point did the salesperson or finance manager clearly explain what this charge was or that it was an optional add-on product. It appears this fee was simply slipped into the contract, which is extremely misleading and raises serious concerns about the dealership’s transparency and sales practices. When I brought this issue to their attention immediately, the staff dismissed my concerns and insisted there was “nothing they could do” because the paperwork had already been signed — despite the fact that this charge was never properly disclosed or discussed during the transaction. This experience left me feeling misled and taken advantage of. Practices like this damage customer trust and make the car-buying process unnecessarily stressful. I strongly encourage anyone considering purchasing a vehicle here to scrutinize every single line of the contract, because optional products may be added without clear explanation. I will also be filing complaints with the appropriate consumer protection agencies to ensure this situation is properly reviewed. Buyers deserve honesty and transparency, and unfortunately that was not my experience here.

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My vehicle was inspected and scheduled for maintenance. I took it in and it was done promptly.

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Brought my car in for service after another place messed it up. My service adviser Dave was the most unprofessional, rudest person. I ended up leaving with no work done due to his bad attitude. I just wanted my car fixed and was spoken to so aggressively I felt like I was being accused of a crime. Don't go here, drive a little farther and go somewhere else.

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This dealership is why people don't trust car dealers and hate buying cars! I bought a 2023 Hyundai Palisade on 10/27/25 and have had an absolutely terrible experience. They can't be trusted to do what they promise, and they don't return texts, emails, or phone calls. To summarize, I found the car online and negotiated the price over the phone a few days before I wanted to pick it up. I stressed to Krystle Mendez (salesperson) and Valen Tenney (sales manager) that I was flying into Tampa, and wanted to have the car ready to go when I got ... Read More

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DealerRater - Nov 11, 2025

This dealership is why people don't trust car dealers and hate buying cars! I bought a 2023 Hyundai Palisade on 10/27/25 and have had an absolutely terrible experience. They can't be trusted to do what they promise, and they don't return texts, emails, or phone calls. To summarize, I found the car online and negotiated the price over the phone a few days before I wanted to pick it up. I stressed to Krystle Mendez (salesperson) and Valen Tenney (sales manager) that I was flying into Tampa, and wanted to have the car ready to go when I got there from the airport. I signed all documents electronically a few days in advance, and was promised by Valen that a salesperson would pick me up at the airport with my car, I could test drive it to the dealership, then be on my way. No one showed up, and I finally arrived at the dealership by Uber 45 minutes later. I then waited at Krystle's desk for a full 2 hours while the car was cleaned and prepped. After the test drive, I waited another 1/2 hour until I could finish up. I only then learned the car came with only one key. I told them I would need a second, and Valen told me he would put me in touch with a locksmith, which he didn't do. I asked if the dealership would cover the cost of the key since they'd wasted so much of my time, to which he said that this was a very reasonable thing to ask for. Days later, he went back on this, saying that he only meant that he would ask his manager, and that he never agree to pay for the key. This was shifty at best, a bald-faced lie at worst. He said he would go back to his manager and let me know what they would do for me. 10 days have passed, and multiple attempts to reach him have been ignored - I've been totally ghosted. I also specifically asked prior to the sale if the car had a digital key available, and I was assured that it did. After my info was input to the Hyundai database so I could activate the app, I found out a $30 per month subscription is required. Only the original owner has this included; a second owner requires a paid subscription. I absolutely should have been told this when I asked about it before the sale. I tried to get in touch with the general manager by emailing him through a link on the website. I've emailed him twice, and he also has ignored me. I called and asked to speak with him, and waited on hold for 30 minutes and he never picked up. This has been by far my worst car buying experience.

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Our sales rep, Nassar Salim, was great. He gave us a great deal, was very personable, good guy!

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Nasser Salim was very professional, friendly and helpful.in every aspect of my dealings for a new car. I had just totaled my Hyundai, which purchase 5 months earlier. He explained the process and what I needed to do. He was patient and was able to get me the replacement that I wanted. I could not be more satisfied with the way I was treated.

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I wanted to take the time to say that from beginning to end, I had a wonderful time working with Giovanny in sales and Richard from Finance. They were able to get me into a used vehicle even after many other dealerships said no. Thank you both for making car buying such a wonderful, and pain free process. I also would like to thank David over in Service for taking such great care of my vehicle as well. If you're in the market for a new or used vehicle, please make sure to ask for Giovanny, you will not ... Read More

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DealerRater - Sep 4, 2025

I wanted to take the time to say that from beginning to end, I had a wonderful time working with Giovanny in sales and Richard from Finance. They were able to get me into a used vehicle even after many other dealerships said no. Thank you both for making car buying such a wonderful, and pain free process. I also would like to thank David over in Service for taking such great care of my vehicle as well. If you're in the market for a new or used vehicle, please make sure to ask for Giovanny, you will not regret it!

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Mr. Nassar Salim made it possible for the purchase of my new car at Brandon Hyundai. He made me feel confident, comfortable and secured all along the process knowing that I was about to take that giant step in purchasing a new care. He went far and beyond to accommodate me. I truly appreciated that. Thank you Mr. Salim.

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These guys screwed me. Sold me a certified pre-owned vehicle with only one remote. Isn't CPO supposed to have everything a new car has (2 remotes)? They also told me it doesn't come with a spare tire (a lie). I had to buy one on ebay. They also didn't give me any floor mats. The vehicle had tons of problems that should have not passed inspection (volume knob didn't work). My car was dead after 2 days. To make matters worse, they wouldn't send me a license plate for over 2 months. I had to keep calling and ... Read More

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DealerRater - May 14, 2025

These guys screwed me. Sold me a certified pre-owned vehicle with only one remote. Isn't CPO supposed to have everything a new car has (2 remotes)? They also told me it doesn't come with a spare tire (a lie). I had to buy one on ebay. They also didn't give me any floor mats. The vehicle had tons of problems that should have not passed inspection (volume knob didn't work). My car was dead after 2 days. To make matters worse, they wouldn't send me a license plate for over 2 months. I had to keep calling and calling and they would just pawn me off to some random department. They tried to tell me I had to go to the DMV and pay for it myself, even through I literally paid for them to do that on my invoice. Insane! Will never buy from these guys again. Malik was personable and did his job well (maximizing revenue for the dealership). Wish he would have given me a little bit more post-purchase support in nagging the other departments but I get he is probably more incentivized to move on to the next sale.

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This guys are Very Tricky and lier, They will Trick you with Numbers Just be careful when you buy cars from them, And Loaner guy just tell you Rough numbers instead of exact number and Later on number goes three time more then he says, Be careful and Check numbers before you sign, Because after sign you can’t do nothing, And you get stuck, they sold me used car more expensive then Newer, Do not trust on their smile, check every single number

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Kurt was knowledgeable, easy to work with and willing to assist us with answers that were to the point and direct.

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The reason I gave this rating is said had the car I was buying and then could not find on one of their lots. I then had to come back 2 days later to do all the paperwork after work when tired ( originally there on Sunday), and get the car. Not how i wanted it. Also had to come back few weeks later for 2 checks promised...after I kept calling. Referral check and military discount..which he wouldn't redo the paperwork.

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I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or ... Read More

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DealerRater - Mar 23, 2025

I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or one deep pot hole/man whole, I would’ve lost my life. Right side track bar xxxx near fell apart. Right now I am at the point of reaching out to for legal help. I’ve called Hyundai numerous times to speak to the manger and I am still waiting on a returned call. It’s been five months since I’ve asked to speak to a manager again. Let me not leave out a small tiny crack is on the windshield when it arrived. I traded in my vehicle and wish like xxxx I didn’t. i will not be taking this post down. Therefore, do not call and ask me to remove it like you did the first and second time. My response to Hyundai will be the same response I’ve received from them through this whole nightmare. NOTHING!!! This review is from the date of purchase till now, March 23, 2025.

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Kurt was very helpful! Made the whole process less stressful and a breeze! Thank you again Kurt!

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Brandon is a great salesman got the car i wanted quick and easy for the price I was looking for.

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Very responsive and attentive to client needs. He called me and followed through on everything we discussed over the phone. I appreciate the honesty and commitment to closing out a deal.

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Me hicieron sentir como en casa,la atención el trato .Me solucionaron hasta el problema y salí de ahí con un Tucson 2025 ,y no solo el vendedor todos muy atentos y me fui con mi carro nuevo y contento .

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The dealership staff were very knowledgeable, courteous, respectful and motivated to provide the best customer service.

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Sam was thorough and was easy to work with. He had patience and made sure we found the right car.

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I enjoyed working with my sales representative, Nikki very much. She was encouraging, informative, and easygoing.

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Armando was very helpful in finding the specific vehicle we wanted and willing to work on the pricing. Goldie in finance did a great job explaining all the fine print. Both stated late after the dealership was closed to get the deal completed.

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Abel is amazing and go above and beyond to make sure all my needs are met.

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The service department is good and they are knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month and the issue is not fixed. I do not have time to be at the garage for hours and multiple visits.

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The service was excellent, fast, the waiting time was reasonable, the employees were helpful and attentive, very grateful.

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Tom Murman was our salesman-knowledgeable and respectful. My complaint is that there were numerous special deals offered on national TV, and yet we were not offered any of those deals. In fact, when I questioned them two days later, was told :"Oh, that's for a different vehicle." or "We aren't always up to date on national dealsl." I don't necessarily fault the dealership-buyer beware. But it would have certainly made a huge positive impression as opposed to the negative impression I now hold.

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Giovanny was very professional and knowledgeable regarding the Hyundai Tuscon Hybrid. He made sure our experience went smoothly and answered all of our questions. He also ensured we got into the service department for all our treatments. Alexa Diaz handled our finance quickly and painlessly. Great service!

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