Customer Testimonials
(Translated by Google) Rocio's service was excellent; she was very attentive and friendly, and she was a great help to us. Thanks to her, we got our new car. (Original) Excelente servicio el de Rocio , muy atenta, cordial, y nos fue de mucha ayuda y gracias a ella obtuvimos nuestro nuevo auto
(Translated by Google) Rocio, it went very well for me. I wanted to trade in my 2024 Toyota Tacoma, and honestly, it was very easy to make the purchase. I'm leaving happy. (Original) Rocio me fue muy bien quería cambiar mi Toyota Tacoma 2024 y la verdad fue muy fácil hacer mi compra salgo feliz
Working with Mohammed Duhayat at Brandon Hyundai was AMAZING! Mo was so friendly, experienced and Kris in finance was terrific. Kudos to Brandon Hyundai for a wonderful car buying experience and a wonderful staff.
My NEW vehicle was finally fixed...faulty switch...on sunroof after sitting at dealership for 3 days where they could not diagnosis the problem properly. Service Department gets 1 star while sales and management staff get 5 stars.
Muhammad made the buying process as easy as possible up to and including helping me set up the Bluetooth in my new car. I could not have asked for a better experience
Stay away from this dealership at all costs...I purchased a NEW 2026 Hyundai Kona Limited just 3 days ago and paid $40,000 CASH. The car is already back for service due to sunroof not operating properly. They now have to replace the sunroof motor which involves ripping out the liner which means I won't have my car back for several days. Absolutely not acceptable. I am asking for a new replacement as the car has only 105 miles on it and should be guaranteed under the Hyundai Assurance Program. I should have listened to many Hyundai custermers that buying a Hyundai was ... Read More DealerRater - Jun 7, 2026
Blake gave me amazing customer service and answered all my questions!!!
Everyone was so nice and helpful. My experience was awesome. We will definitely tell everyone to go to the Brandon Hyndai.
My wife and I were looking for a better car and Omar went above and behind to help us. We are extremely grateful. Thank you Omar!
I loved my experience at Brandon Hyundai! My sales consultant was Omar Rodriguez. He was very patient & helpful with my son, helping him pick the perfect car! He made sure my son was comfortable with all the features of his new car before we left the dealership. Overall, best experience I’ve had at a dealership! Thank you Omar & Brandon Hyundai!!
Matt is the absolute best. The entire team is amazing.
Best car dealership ever! Got me in and out with my first car, big shoutout to CASH ❤️❤️
Brandon Hyundai helped me get into a new vehicle with ease. Blake is very knowledgeable and was very helpful in the selection process 👏
Ahmed was so great in helping me get the perfect car for me and my family! highly recommend!!!!!
Blake did a great job with my Mazda preowned
Blake was great
I really enjoyed my salesperson, Gabriel. Didnt really care for the sales manager, Luis, 1 bit. He gave off sleezy con artist vibes more than anyrhing. Overall I'm very pleased that I got a new Elanta Hybrid.
I recently purchased a 2025 Hyundai Elantra Limited at Brandon Hyundai, and my experience was amazing from start to finish. The customer service was excellent from our initial encounter through the entire purchasing process, including the final paperwork and signing stage.
Brandon Success and Blake Perry were both outstanding to work with. Although the vehicle purchased was not the vehicle I initially went in for, Brandon worked extremely hard to get me into the vehicle I wanted and made the entire experience pleasurable! His professionalism, communication, and dedication to customer satisfaction was exceptional.
We truly appreciated the level of care and ... Read More Google - Jun 3, 2026
Unfortunately the folks working at this dealership are not true to their word and are withholding $7,000 that they owe me and promised to refund me. Late last year I purchased a 2026 Toyota Tucson from this dealership. I decided at time of purchase to do a limited warranty, though I did not have to, but the salesman, Robert Leach who I worked with was really pushing for it. Within the week I changed my mind, did all the necessary paperwork to reverse the decision, and was promised a refund by the Financial Services Director. I have reached out to the company ... Read More DealerRater - Jun 2, 2026
If you’re looking to buy a car, ask for Will Fletcher. Seriously some of the best customer service I’ve ever experienced. He’s honest, professional, patient, and actually cares about helping people instead of just making a sale. Will completely changes the stereotype of the “slimy car salesman.” He was upfront the entire process, answered every question honestly, and made everything smooth and stress free. You can tell he’s a genuine man of God who treats people with respect and integrity. World-class customer service from start to finish. Highly recommend buying from him.
Krystle was absolutely amazing! From the moment I walked in, she was friendly, professional, and really took the time to understand what I was looking for. She made the whole experience smooth and stress-free, and her positive energy honestly made my day better. You can tell she genuinely cares about her customers. I highly recommend asking for Krystle if you want top-tier service!
Krystle Mendez was the only reason I purchased a vehicle from this dealership for my family. From start to finish, she was professional, knowledgeable, honest, and genuinely cared about making sure we found the right vehicle for our needs.
She made the entire process smooth and stress-free, answered all of our questions, and went above and beyond to ensure we felt comfortable every step of the way. In an industry where great customer service can be hard to find, Krystle truly stands out.
If you’re considering purchasing a vehicle, I highly recommend asking for Krystle Mendez. She has earned ... Read More Google - Jun 1, 2026
Let me start by saying I am a big Tommy Mikula fan. Car buying does not have to be painful or hard. Do your research, know the pricing, be realistic, and work with a great dealership. Krystal was a perfect salesperson; she was kind and patient. Tyler helped manage the process, listened to us, and didn't play any silly games.
We were torn between what we wanted, a Palisade, and what we felt was the compromise, a Sonota. We had the opportunity to test drive both without any pressure. Krystal physically searched for inventory and took the time to ... Read More Google - Jun 1, 2026
I had a great experience with Christopher Mordan and Christopher Guzman. They were very nice and knowledgeable. They answered all my questions. I never felt pressured to buy a car and I left very happy with a new one!
Thank you Omar Rodriguez and Benny Mosqueda for taking such good care of me and my son! We got an amazing deal, the value for my trade, and they went above and beyond to make sure everything was right with the Charger. Definitely recommend these guys if you’re looking for a vehicle!
Today I purchased my 2017 Toyota RAV4, and I would like to give a big thank you to Krystle Mendez!
Thank you for all your help throughout the entire process. I know I asked a lot of questions, and I truly appreciate your patience, professionalism, honesty, and dedication. You made what could have been a stressful experience much easier and more enjoyable.
I also felt very comfortable at the dealership. Everyone was welcoming, and they made me feel at home from the moment I arrived.
If I ever need to buy another car, I will definitely look for you. I will ... Read More Google - May 30, 2026
He was very helpful fast courtesy
Mohammed worked harder to earn my business than I worked to earn the money I spent. Great service, smooth transaction, and no headaches. If you’re shopping for a car, go see him. You’re welcome.
Nasser Salim was awesome to deal with. This was my daughter’s first car and she enjoyed the experience for sure. We will be back!
Came in to have my vehicle serviced. I worked with Able who has assisted me with my vehicle for the last 5 yrs. He's amazing I love him and will forever choose to be assisted by him in the future.
Instead of fixing my car I ended up buying a new car, I was assisted by Johnathan Pandoja sales consultant he super nice helped in every way he could possible. He brought me to Charles Whitehead VIP sales leader who listened to my situation and understood the assignment. Wasn't able to seal the deal that day. I came in ... Read More Google - May 29, 2026
Great dealership, i worked with Omar and it was a great experience. He showed me all of my options and we negotiated a great price on a brand new vehicle. I will definitely be back when its time to get my daughter her car!
Went to Brandon Hyundai and worked with Blake Perry. I’m a young adult purchasing their first car and he took care of me as if I was his own daughter. Was honest and made sure I got my moneys worth but also made sure it was something I could afford. He took the time to explain things instead of just trying to get me to sign and get out the door. We weren’t just another commission for him. He was genuine and we ever need or want another, we will most certainly go back and request for Blake ... Read More Google - May 29, 2026
They have exceeded my expectations from beginning to end. Thank you Krystle for your assistance. 😊
Omar Rodriguez did a great job providing a smooth experience during the whole process. He took his time to listen and answer my questions, without pushing the sale. I’ll definitely do business again with Brandon Hyundai!..
AB was the best! I had gone to Tesla, Infinity and was negotiating with Honda and Toyota and bought a Hyundai because I liked this experience the best.
Rocio was very helpful..She was knowledable and attentive to my specific auto needs. Her service was 10 out of 10. I will definitely buy from her again
Huge thanks to AB and Billy for the exceptional customer service! They were incredibly patient, kind, and knowledgeable throughout the entire process. They really took the time to help me find exactly what I wanted while making sure the payment stayed within a range I was comfortable with. Truly appreciate how easy and stress-free they made everything. Highly recommend working with them!
I recently had the pleasure of purchasing a brand new Hyundai Palisade from Brandon Parente at Brandon Hyundai, and I couldn't be happier with my experience! From the moment I stepped into the dealership, Brandon was incredibly welcoming and attentive.
Initially, I was uncertain about whether I wanted to make the purchase, but Brandon's expertise and patience truly made a difference. He took the time to understand my needs and preferences, guiding me through the various options available until we found the perfect fit. His knowledge of the Palisade and its features was impressive, and he was able ... Read More Google - May 26, 2026
BRANDON DID AMAZING
Brandon parente rocked me out of this world with this deal he got me!! Highly recommend
(Translated by Google) ⭐️⭐️⭐️⭐️⭐️
Excellent experience at Brandon Hyundai thanks to Rocío Céspedes. From the very first moment, she was very kind, professional, and patient. I never felt pressured, and she always showed me all the possible options to help me make the best decision.
She definitely made the whole process easy and enjoyable. I recommend her 100%. Excellent customer service!
(Original)
⭐️⭐️⭐️⭐️⭐️
Excelente experiencia en Brandon Hyundai gracias a Rocío Céspedes. Desde el primer momento fue muy amable, profesional y paciente. Nunca me sentí presionado y siempre me mostró todas las opciones posibles para ayudarme a tomar la ... Read More Google - May 26, 2026
Brandon Parente did an excellent job from start to finish, we love our new Sonota and couldnt be happier about working with him.
Had a great experience at Brandon Hyundai! Briza did a great job helping me through the process.
We had a very pleasant experience with our salesperson, Niikki. It's nice to not be pushed and pressured into a purchase. God bless you miss Nikki.
Nikki is so nice. She has been extremely helpful and friendly. She has made the process easy and painless. Thanks, Nikki!
Nasser gave us excellent customer service. Very great personality. Definitely recommend coming to him.
Nasser is the best!! Come see him ASAP!!
I had a great experience working with AB at Hyundai Brandon. He was helpful, patient, and knowledgeable. He took the time to answer all of my questions, explained everything clearly, and made the car buying experience smooth and stress-free. I highly recommend asking for him if you’re looking for a new vehicle!
Mohammed was great to work with, very friendly and knowledgeable. A+++!
Mohammed was fantastic! Highly recommend!
Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and explains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. ... Read More Yelp - May 22, 2026
I wanted to write an honestly review on Mohammed D, a salesman who I would recommend highly for your next vehicle. He is very kind, caring, and honest person. He is always available if you need him and I like to think he is a friend at this dealership and beyond. I would recommend using Mohammed if you looking for a smooth and non stressful purchasing process! 😊
after I been looking at this vehicle online for some time came down and saw Muhammad a gentleman and a scholar. He got me fixed up fast. if you’re in the market for a new car or a used car, make sure you come and see Mohammed
The service was great and everything was handled professionally and quickly
Diaz helped us when we got a car and he is fantastic. The process from beginning to end was very smooth and fast. Great service and great people.
Metin was very accommodating and helpful when coming to helping me pick out my new car!!
This dealership is really wonderful with serving their customers. Omar Rodriguez is one of the best sales professionals I have ever been blessed to deal with, transaction was very smooth and they did their best to get me the best! Would absolutely recommend.
Overall it was a good experience. Our sales guy Denis was knowledgeable and took the time to show all of the features of the car we chose. Definitely would buy from this dealership again.
Brandon helped us get approved quickly and had a great experience 1st time shopping for a car
Lesley distinguishes herself through professional integrity and an unwavering commitment to client satisfaction. By providing a transparent, low-pressure environment and expert service, the staff ensures a seamless and sophisticated automotive experience. Their dedication to honest pricing and technical excellence sets a commendable standard for retail quality in the region.
Just a bunch of liars and scam artists. Pulling your credit report is like crack to these fiends
I visited Brandon Hyundai to view a 2020 Toyota 4Runner Venture on Saturday, March 7th 2026, and my experience was a nightmare of safety negligence and professional misconduct.
1. Safety Negligence:
During the test drive, the vehicle shook significantly at 60 MPH. The dealer admitted they knew about the alignment issue but hadn’t fixed it in the 38 days they had it listed for sale because they “only test drive on the public road in front of the dealership” which has a 50 MPH speed limit, and the shaking only began at 60+ MPH. They eventually replaced two tires and performed an alignment to make it ... Read More DealerRater - Mar 11, 2026
had a very frustrating and disappointing experience at this dealership. During the purchase process, a charge labeled “PPV” was added to the price of the vehicle without being clearly disclosed or properly explained. I only discovered it after carefully reviewing the paperwork.
At no point did the salesperson or finance manager clearly explain what this charge was or that it was an optional add-on product. It appears this fee was simply slipped into the contract, which is extremely misleading and raises serious concerns about the dealership’s transparency and sales practices.
When I brought this issue to their attention immediately, ... Read More DealerRater - Mar 10, 2026
My vehicle was inspected and scheduled for maintenance. I took it in and it was done promptly.
Brought my car in for service after another place messed it up. My service adviser Dave was the most unprofessional, rudest person. I ended up leaving with no work done due to his bad attitude. I just wanted my car fixed and was spoken to so aggressively I felt like I was being accused of a crime. Don't go here, drive a little farther and go somewhere else.
This dealership is why people don't trust car dealers and hate buying cars! I bought a 2023 Hyundai Palisade on 10/27/25 and have had an absolutely terrible experience. They can't be trusted to do what they promise, and they don't return texts, emails, or phone calls. To summarize, I found the car online and negotiated the price over the phone a few days before I wanted to pick it up. I stressed to Krystle Mendez (salesperson) and Valen Tenney (sales manager) that I was flying into Tampa, and wanted to have the car ready to go when I got ... Read More DealerRater - Nov 11, 2025
Our sales rep, Nassar Salim, was great. He gave us a great deal, was very personable, good guy!
Nasser Salim was very professional, friendly and helpful.in every aspect of my dealings for a new car. I had just totaled my Hyundai, which purchase 5 months earlier. He explained the process and what I needed to do. He was patient and was able to get me the replacement that I wanted. I could not be more satisfied with the way I was treated.
I wanted to take the time to say that from beginning to end, I had a wonderful time working with Giovanny in sales and Richard from Finance. They were able to get me into a used vehicle even after many other dealerships said no. Thank you both for making car buying such a wonderful, and pain free process. I also would like to thank David over in Service for taking such great care of my vehicle as well. If you're in the market for a new or used vehicle, please make sure to ask for Giovanny, you will not ... Read More DealerRater - Sep 4, 2025
Mr. Nassar Salim made it possible for the purchase of my new car at Brandon Hyundai. He made me feel confident, comfortable and secured all along the process knowing that I was about to take that giant step in purchasing a new care. He went far and beyond to accommodate me. I truly appreciated that. Thank you Mr. Salim.
These guys screwed me. Sold me a certified pre-owned vehicle with only one remote. Isn't CPO supposed to have everything a new car has (2 remotes)? They also told me it doesn't come with a spare tire (a lie). I had to buy one on ebay. They also didn't give me any floor mats. The vehicle had tons of problems that should have not passed inspection (volume knob didn't work). My car was dead after 2 days. To make matters worse, they wouldn't send me a license plate for over 2 months. I had to keep calling and ... Read More DealerRater - May 14, 2025
This guys are Very Tricky and lier, They will Trick you with Numbers Just be careful when you buy cars from them, And Loaner guy just tell you Rough numbers instead of exact number and Later on number goes three time more then he says, Be careful and Check numbers before you sign, Because after sign you can’t do nothing, And you get stuck, they sold me used car more expensive then Newer, Do not trust on their smile, check every single number
Kurt was knowledgeable, easy to work with and willing to assist us with answers that were to the point and direct.
The reason I gave this rating is said had the car I was buying and then could not find on one of their lots. I then had to come back 2 days later to do all the paperwork after work when tired ( originally there on Sunday), and get the car. Not how i wanted it. Also had to come back few weeks later for 2 checks promised...after I kept calling. Referral check and military discount..which he wouldn't redo the paperwork.
I am returning to withdraw my previous review. It has been a total nightmare since I purchased this Jeep from Hyundai. This vehicle was delivered to me without going through the 99 point inspection. Week 1 lights on the dash came on. Week 2 trip to autozone to get reading on diagnosis codes. Called Hyundai numerous times left messages for Mangement and sales rep to call me. The battery was on its last limb and unable to charge. I had to replace the Dash Cluster. ESC & Traction will not go off. Suspension was hanging on by a thread. One wrong turn or ... Read More DealerRater - Mar 23, 2025
Kurt was very helpful! Made the whole process less stressful and a breeze! Thank you again Kurt!
Brandon is a great salesman got the car i wanted quick and easy for the price I was looking for.
Very responsive and attentive to client needs. He called me and followed through on everything we discussed over the phone. I appreciate the honesty and commitment to closing out a deal.
Me hicieron sentir como en casa,la atención el trato .Me solucionaron hasta el problema y salí de ahí con un Tucson 2025 ,y no solo el vendedor todos muy atentos y me fui con mi carro nuevo y contento .
The dealership staff were very knowledgeable, courteous, respectful and motivated to provide the best customer service.
Sam was thorough and was easy to work with. He had patience and made sure we found the right car.
I enjoyed working with my sales representative, Nikki very much. She was encouraging, informative, and easygoing.
Armando was very helpful in finding the specific vehicle we wanted and willing to work on the pricing. Goldie in finance did a great job explaining all the fine print. Both stated late after the dealership was closed to get the deal completed.
Abel is amazing and go above and beyond to make sure all my needs are met.
The service department is good and they are knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month and the issue is not fixed. I do not have time to be at the garage for hours and multiple visits.
The service was excellent, fast, the waiting time was reasonable, the employees were helpful and attentive, very grateful.
Tom Murman was our salesman-knowledgeable and respectful. My complaint is that there were numerous special deals offered on national TV, and yet we were not offered any of those deals. In fact, when I questioned them two days later, was told :"Oh, that's for a different vehicle." or "We aren't always up to date on national dealsl." I don't necessarily fault the dealership-buyer beware. But it would have certainly made a huge positive impression as opposed to the negative impression I now hold.
Giovanny was very professional and knowledgeable regarding the Hyundai Tuscon Hybrid. He made sure our experience went smoothly and answered all of our questions. He also ensured we got into the service department for all our treatments. Alexa Diaz handled our finance quickly and painlessly. Great service!
During my dealing with Mrs. Degraffenreid was very pleasant and professional. She took the time and patience to address our questions and concerns. The only issue we had was the Palisade that we test drove and was in the process of negotiating was sold to another customer during this period. We were offered a similar Palisade but by the time we finished the purchasing process it was too dark to do a thorough inspection and the next day we noticed some things with the vehicle that needed to be addressed. Mrs. Degraffenreid and another gentleman assisted with addressing the issue. ... Read More DealerRater - Dec 31, 2024
Mario was very professional and definitely knows his stuff. We had the pleasure of meeting his manager as well who was also very professional.
I was fortunate to have Armando as my sales rep and he is caring and polite, understanding my needs and making them happen. He went above my expectations, I give him a 10++.
Krystle Mendez was amazing and very helpful! She took the time to find the right car for us! She put up with our back and forth and indecisiveness. She was very knowledgeable about each car we test drove and followed up with us regularly to make sure we knew our 2nd key was being ordered and that we were satisfied with our purchase.
Matthew was great at assisting Krystle in our sales process as well.
Finance manager Tyler Noyes was quick with the signing process and had the paperwork ready when we got there.
Five stars for both employees as ... Read More DealerRater - Dec 30, 2024
The dealership was clean and all staff and salespeople were friendly. Would recommend to family.
I was happy to compete this deal provided it was a cash only transaction. Brandon Hyundai wanted me to finance the deal to give me the out the door price. I wasn’t willing to do this and ended the purchase process.
