Unfortunately the folks working at this dealership are not true to their word and are withholding $7,000 that they owe me and promised to refund me. Late last year I purchased a 2026 Toyota Tucson from this dealership. I decided at time of purchase to do a limited warranty, though I did not have to, but the salesman, Robert Leach who I worked with was really pushing for it. Within the week I changed my mind, did all the necessary paperwork to reverse the decision, and was promised a refund by the Financial Services Director. I have reached out to the company who does their warranties, they have refunded the money to Brandon Hyundai but Brandon Hyundai has failed to refund the money as promised, despite multiple attempts to contact someone to discuss this. Unfortunately what was a great experience has now turned into a severe problem.

First & foremost, I want to give the biggest shout out to Moe! He has got to be one of the most personable, polite & honest person I’ve had the experience to meet! He is someone that I would call family at this point. On target & willing to work with anyone. My friend went to him & he did the same for her. I recommend Brandon Hyundai, and just to add, from Moe all the way down the line, office manager, service manager, insurance, to finance, to detailing, exceptional! My Palisade is something I never thought I could afford, but they all, as a collaborative, made the effort to make for us, so we say Thank You!

If you’re shopping for a car, definitely go see Will Fletcher. Super easy to work with, honest, and genuinely helpful the whole way through. He made the process simple and stress-free, and never once felt pushy or salesy. Great guy with great customer service. Highly recommend.

If you’re looking to buy a car, ask for Will Fletcher. Seriously some of the best customer service I’ve ever experienced. He’s honest, professional, patient, and actually cares about helping people instead of just making a sale. Will completely changes the stereotype of the “slimy car salesman.” He was upfront the entire process, answered every question honestly, and made everything smooth and stress free. You can tell he’s a genuine man of God who treats people with respect and integrity. World-class customer service from start to finish. Highly recommend buying from him.

They told me that they rotated my tires, but did NOT!!!!!!!!!!

Krystle was absolutely amazing! From the moment I walked in, she was friendly, professional, and really took the time to understand what I was looking for. She made the whole experience smooth and stress-free, and her positive energy honestly made my day better. You can tell she genuinely cares about her customers. I highly recommend asking for Krystle if you want top-tier service!

Krystle Mendez was the only reason I purchased a vehicle from this dealership for my family. From start to finish, she was professional, knowledgeable, honest, and genuinely cared about making sure we found the right vehicle for our needs. She made the entire process smooth and stress-free, answered all of our questions, and went above and beyond to ensure we felt comfortable every step of the way. In an industry where great customer service can be hard to find, Krystle truly stands out. If you’re considering purchasing a vehicle, I highly recommend asking for Krystle Mendez. She has earned my trust and business, and I wouldn’t hesitate to work with her again in the future.

Let me start by saying I am a big Tommy Mikula fan. Car buying does not have to be painful or hard. Do your research, know the pricing, be realistic, and work with a great dealership. Krystal was a perfect salesperson; she was kind and patient. Tyler helped manage the process, listened to us, and didn't play any silly games. We were torn between what we wanted, a Palisade, and what we felt was the compromise, a Sonota. We had the opportunity to test drive both without any pressure. Krystal physically searched for inventory and took the time to show us multiple vehicles at multiple price points, and, more importantly, she gave my wife and me the space to discuss each one. We really were not going to purchase on the day; it was a test drive and exploration visit, but honestly, after spending an hour with her. We wanted her to get our business. I firmly believe people do business with people they like. We reviewed all the numbers with Tyler in detail, and they fell within the range our research led us to believe we had a good deal. Tyler was transparent and upfront. The button-up and finance stage was handled by Don, Donald is his dad, and again, we got straight talk and transparency. He presented the upsell items and gave us time and space to consider them, and when we rejected most of them, he did not take it personally. We took one that made sense to us and had value, and extended the bumper-to-bumper warranty at a price similar to a plan offered by our insurance company. Thank you to everyone at Brandon Hyundai for making our experience so very different from the stories we all hear and read about.

Overall outstanding customer service and best in town

Best customer service. Overall rate for Hyundai Brandon outstanding

I cannot thank Robert enough for making my experience at Brandon Hyundai such a positive one. Buying a car can be stressful, but he made everything smooth, quick, and enjoyable from start to finish. He was knowledgeable, respectful, and genuinely cared about helping me find the right vehicle that fit my needs and budget. What stood out the most was his honesty and the way he treated me like family rather than just another customer. If you are looking for someone who truly cares and works hard for you, ask for Robert at Brandon Hyundai. I highly recommend him and will definitely be returning for future purchases.

I had an amazing experience with Robert at Brandon Hyundai. From the moment I walked in, he made the entire process easy, comfortable, and stress-free. He was patient, professional, and truly listened to what I wanted instead of trying to pressure me into something I didn’t need. His honesty and dedication really stood out, which is hard to find these days. Robert went above and beyond to make sure I was happy and understood everything throughout the process. I’m extremely thankful for his help and highly recommend anyone visiting Brandon Hyundai to ask for Robert. You will be in great hands!

I couldn’t express how amazing Robert was. After going to countless dealerships and finally coming to Brandon Hyundai, I finally got the car I wanted and was assisted by the best salesperson I’ve ever met. He was helpful, sincere, and honest, which is something you don’t see at dealerships very often. If you go to Brandon Hyundai, ask for Robert and he will get you right. I will definitely be coming back to purchase my son’s vehicle from him.

Briza just did an amazing job! Takes care of every single detail! Thanks for your attention